It won a prestigious order for supplying around buses in the next 3 years to the Avanza Group, one of the largest private passenger transportation groups in Spain. Tata Motors Thailand TMTL continued to do well with sales of 6, vehicles against 2, vehicles in the previous year. The growth was driven by a good response to the Xenon CNG model. TMF fi nanced 1,60, vehicles during the year as compared to 1,44, vehicles in the previous year.
Total disbursements at Rs. The disbursals for commercial vehicles were Rs. TMFs strategy on managing non-performing assets NPA , improving collection effi ciencies, improvements in the "Risk Scored Pricing Model" approach and thrust on customer relations through a branch based re-organised fi eld structure, has in the last 2 years turned around and improved its operations and Profitability, setting a robust platform to enable future growth.
Jaguar Land Rover have entered into arrangements with financial service providers to make vehicle fi nancing available to customers in 12 countries worldwide covering the largest markets by volume, including Chase Auto Finance in the U. The Company continued to create a productive, learning and caring environment by implementing robust and comprehensive HR processes.
This increase in headcount supported the production and sales of over 8 lakh vehicles. The productivity, in terms of the turnover per employee has gone up by The long term wage settlements were signed between the management and its unions at locations where the settlements were due for negotiations. Jaguar Land Rover have generally enjoyed cordial relations with employees at their factories and offices and have not had any strikes in the last eight years.
Jaguar Land Rover signed a landmark settlement deal with the Unions which would lead to the creation of new jobs in the next decade, including 1, jobs at its Halewood facility, Liverpool in Jaguar Land Rover is recognised as a preferred employer in the U. Towards this end, the Company recently completed a diagnostic of the existing safety systems through DuPont and is taking steps to raise the safety standards to world class levels. ZAP Zero Accident Plan meetings are held all across plants and the defi ned bay owners in these plants champion these meetings.
A host of initiatives on health and wellness were taken across all plants in India. Specifi cally, a Health Index was initiated in the Pune plant and Ergonomics study carried out to improve workplace environment.
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In overseas locations: Jaguar Land Rover has robust health and safety management systems based on the U. Jaguar Land Rover are working to achieve the international health and safety certifi cation standard OHSAS , on all sites, with the first stage of the certifi cation process completed during All Jaguar Land Rover employees receive health and safety training as part of their induction and are kept up-to-date by weekly health and safety briefi ngs, quarterly occupational health and safety information bulletin, specifi c safety brief in response to any signifi cant incidents that occur, health and safety information on dedicated safety notice boards at each site and campaigns to raise awareness of specifi c risks or safety processes.
Jaguar Land Rover also participates in awareness campaigns led by the U. TDCV Korea achieved an accident rate of 0.
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Tata Motors Thailand Ltd. The above initiatives are in line with the Tata Motors Groups medium term goal to emerge as a leader in safety in the Indian automobile industry and globally in the longer horizon. Tata Motors Groups borrowings as on March 31, stood at Rs. The said issue was well received by the investors and the Company availed of the opportunity to price it at the mid-upper band. This milestone in the fi nancing strategy enabled it to come closer to its objective of balance sheet de-leveraging.
During the year, Jaguar Land Rover took steps to establish hedging lines in order to reduce risks to the business from foreign exchange fl uctuations and establishing long term funding facilities in order to strengthen the capital structure. Tata Motors Finance Ltd have raised Rs. The Company has undertaken and will continue to implement suitable steps for raising long term resources to match the Companys fund requirement and to optimize its loan maturity profi le.
For receiving customer requests and feedback, the Company has an enterprise SMS no. CRM capabilities are now being replicated in its international operations. Major highlights of the year are:- - Enhancement of the Call Center operations capabilities to get benchmark customer interaction performance, addition of Key Accounts Portal and deployment of Used Vehicle and Customer Loyalty solution. The Tata Motors Group companies are collaborating on various fronts in the use of Information Technology including deployment of state-of-the-art video conferencing system.
It continues to develop and build on its in-house capabilities and works with the right partners to ensure that it has competitive product offerings.
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Some of the Companys key products and initiatives for the year include: - Showcased the Tata Pixel - a concept for a future city car at the Geneva Motor Show. These vehicles are powered by the Companys 1.
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Some Prima trucks were also launched in Korea and some of the tippers are soon expected to be launched in the international markets. The resultant - a stunning Jaguar C-X75, is a radical combination of hyper-car, eco-friendliness and 21st century technology, which won Car of the Show capturing the imagination of millions. Jaguar Land Rover recently announced their partnership with Williams F1 to bring a version of this concept to the market in Area - an urban bus, 2 hybrid urban buses and Naya - a new deluxe coach.
Development of Environment Friendly Technologies As a responsible automotive manufacturer, the Tata Motors Group continues to develop vehicles and technologies to reduce its carbon footprint. Are you sure you want to Yes No. Ernestine Fowler Want to preview some of our plans?
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